3: Could technology upgrades in rental properties boost tenant satisfaction?
In September, research conducted by Capterra found that 73% of global tenants somewhat or strongly agreed that properties featuring advanced technology could significantly influence their decision to sign a rental property.
Additional features that tenants could justify paying higher rental prices for include, home security systems (30%), smart appliances (28%), high-speed connectivity options (25%), and smart home automation systems (24%).
Offering tenants digital features isn’t widespread; only 34% of tenants have access to online document portals, followed by online payment portals (19%), dedicated communication platforms (10%), smart locks (7%), and remote security apps (7%).
