West One unveils bespoke buy-to-let service and updates mortgage range

West One’s bespoke service now supports high-value loans up to £15 million, and the minimum property value eligible for buy-to-let loans has been reduced to £75,000.

Related topics:  Finance,  Landlords,  BTL,  West One
Property | Reporter
23rd September 2025
Marie Grundy - West One Loans - 480
"This is the most comprehensive set of changes we have made to our Buy-to-Let range to date and represents a major overhaul of our current product range"
- Marie Grundy - West One Loans

West One has announced that it has introduced a major refresh of its Buy-to-Let mortgage range, marking the most significant changes since the product line launched in 2019. 

According to the lender, the update includes a new Bespoke Buy-to-Let Service designed for more complex cases, along with enhancements to credit eligibility, corporate lets, and criteria for foreign nationals.

Central to the changes is West One’s Bespoke Buy-to-Let Service, which features a dedicated team of experienced underwriters supporting portfolio landlords and property investors with more complex borrowing needs. The team offers a personalised approach from application to completion, collaborating with legal partners to ensure a smooth, end-to-end process.

The service will also work with intermediary partners to create bespoke solutions for professional landlords with unique requirements. Discounted application fees are now available for multiple loan applications. The service caters to high-value loans up to £15 million, portfolio applications, large HMOs and multi-unit blocks, development exits, offshore SPVs, and share purchase agreements.

West One has also simplified its Buy-to-Let product range, making it easier for brokers to identify the most suitable solutions while maintaining flexibility and competitive pricing.

The updated range features a small HMO/MUB option, offering lower pricing for properties with up to three beds or units. Rates have also been reduced across the range for foreign nationals, first-time buyers, ex-pats, holiday lets, and large HMO/MUBs.

Credit criteria have been broadened, giving landlords with less-than-perfect credit greater access to products. This includes additional options for borrowers with unsecured arrears, CCJs, defaults, mortgage arrears, and new options for those with discharged IVAs or DMPs.

West One has also introduced several criteria improvements. LTVs have increased up to 80% for corporate let applications. Foreign nationals living in the UK, including those on Skilled Worker or Health and Care Worker visas, can now apply in their individual names. Maximum standard loan sizes have risen for large HMOs, multi-unit blocks, holiday lets, first-time buyers, and ex-pats, while the minimum property value has been reduced to £75,000.

The changes take effect immediately and reflect West One’s ongoing focus on flexible, innovative mortgage solutions for landlords and brokers.

“This is the most comprehensive set of changes we have made to our Buy-to-Let range to date and represents a major overhaul of our current product range," explained Marie Grundy, managing director, mortgages at West One (pictured). "The launch of our Bespoke Buy-to-Let Service will provide our intermediary partners with direct access to a dedicated team providing a highly responsive service who truly understand the needs of landlords with more complex requirements, whilst being fully focused on delivering service excellence.

Marie added, "We have also taken the opportunity to redesign our entire product range, offering a compelling range of options for property investors, whether they are part-time or professional landlords."

"Not only will this new streamlined approach make it easier for our brokers to identify the right solution for their clients, but it also offers significantly lower pricing and, importantly, an increased number of products for landlords with less than a perfect credit score.”

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