Two-thirds of property buyers worried about AI-driven fraud, survey finds

Despite 62% of UK homebuyers expressing concern about AI-driven identity theft, the same proportion continue to share identity documents via email.

Related topics:  Fraud,  AI
Property | Reporter
8th December 2025
Fraud 822
"Artificial intelligence has fundamentally changed the fraud landscape, and consumers are becoming increasingly aware of the risks"
- Tim Barnett - Credas Technologies

New research from identity verification experts Credas Technologies has revealed widespread concern among UK homebuyers about AI-driven identity theft, with 62% expressing concern about the emerging threat. The findings come as advanced AI tools are increasingly accessible to fraudsters, enabling them to create highly convincing fake identity documents and manipulate images to alter or create synthetic identities.

The survey of 1,000 UK consumers found that when sharing identity documents, 62% use email and one in ten (10%) use WhatsApp, methods that lack proper audit trails for sensitive compliance data. This reliance on insecure channels highlights a critical gap in how consumers currently manage their identity verification outside of secure, regulated systems.

Adding to security concerns, 58% are unsure who is accessing their data once it has been shared. A further 86% say that having control over how their data is shared is important or very important.

"Artificial intelligence has fundamentally changed the fraud landscape, and consumers are becoming increasingly aware of the risks," said Tim Barnett, chief executive at Credas. "Yet many are relying on outdated tools, such as email and messaging apps, that were never designed for secure identity verification. That's exactly why we've built the Credas Compliance Wallet."

The Credas Compliance Wallet creates a comprehensive compliance profile over time, including identity verification, anti-money laundering checks, address verification, and PEPs and sanctions screening, that can be securely shared at the click of a button with full audit trails.

"The Credas Wallet is a highly effective antidote to AI-generated fraud," added Barnett. "Instead of repeatedly sharing documents via insecure channels, consumers verify once and share securely with full transparency over who's accessing their information."

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