MORICON Consultants has launched an e-learning module focused on the Renters’ Rights Act, with the aim of helping property teams understand the changes it will bring to the sector.
The Renters’ Rights Act module covers the abolition of Section 21 'no-fault' evictions and what this means for tenancy management; the new grounds for possession and how to communicate them correctly; updated rules around rent increases and the process for challenging them; residents’ rights when it comes to repairs, maintenance, and habitability; and the implications of the Act for move-in, move-out, and tenancy renewal processes.
Each topic includes real-world scenarios drawn from MORICON’s mystery shopping audits across UK property portfolios, intending to reflect the conversations and situations property teams actually encounter. The module concludes with a knowledge check and downloadable job aids for ongoing reference.
The module is delivered through MORICON’s Learning-as-a-Service platform. Organisations can access the Renters’ Rights Act module as a standalone purchase, add it to an existing subscription, or bundle it with MORICON’s wider hospitality training library.
"Residents deserve to interact with teams who know their rights and respect them, and property professionals deserve training that genuinely prepares them for the conversations they’re going to have. This module is about both," Susan Moritz, co-founder of MORICON Consultants, said.
