Hamilton Fraser Total Landlord Insurance has won ‘Best Landlord Insurance Provider’ at the Insurance Choice Awards against some of their largest industry competitors, including Direct Line for Business and Simple Landlords Insurance.
The Insurance Choice Awards help consumers to find the best possible insurance products and providers on the market and is the only independent insurance awards voted for by UK customers. Companies must receive a minimum of 100 reviews during the voting period to be eligible and the highest-rated firm in each-product category wins.
Winners of the 16 product specific awards and 7 top level awards were announced at The Insurance Choice Awards held on Thursday 12th October at The Lansdowne Club, Mayfair.
As part of Hamilton Fraser, also parent company to leading industry services such as mydeposits, the Property Redress Scheme, Client Money Protect and Landlord Action, Total Landlord Insurance has an unrivalled understanding of the buy-to-let industry, enabling them to offer landlords the best advice on protecting their investment.
Some of the reviews left by Total Landlord Insurance customers, which contributed to their success, described them as “one of a kind”, going “above and beyond to do their best to get you the cheapest quote” and offering “practical advice for landlords, and updates on relevant legal matters. Excellent.”
Having previously been awarded the prestigious Investor in Customers (IIC) award, Total Landlord Insurance is regularly praised for its exceptional customer service, particularly through their “same name claim handler” operation. Recent claims feedback questionnaires (received between 03/04/17 and 31/07/17) revealed that 91% of customers would recommend Total Landlord Insurance.
Eddie Hooker, CEO of Hamilton Fraser Total Landlord Insurance says: “It goes without saying that I am absolutely delighted to have achieved this accolade. This is not only recognition of the quality of service we are providing, but also that customers value the additional work we put into providing reliable support and accurate advice. Now more than ever landlords need guidance so protection and raising standards is of greatest importance to us. Thank you to all our valued customers who took the time to write a review.”