New project aims to reveal the true cost of rental accommodation damage

A new joint project between industry trade bodies Propertymark and the National Residential Landlords Association, along with LandlordZone and East Midlands-based pets charity AdvoCATS, is aiming to provide accurate data on the type of damage caused in rental accommodation by adults, children and pets, as well as the cost to landlords and method of recovery.

Related topics:  Landlords
Property Reporter
4th April 2022
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The “What’s the damage?” online survey will target thousands of UK landlords and lettings agencies this month to establish the true cost of damages to rental accommodation by tenants.

The resulting information will be presented to Eddie Hughes, the Minister for Rough Sleeping & Housing, at the Department for Levelling Up Housing & Communities (DLUHC) by AdvoCATS later this Spring, to further enhance their Heads for Tails' report and proposals to amend the Tenant Fees Act 2019 and making renting with pets easier for both parties, thus avoiding the devastating impact of “no pets” clauses.

The ongoing campaign is calling for a landlord to be allowed to either request a financially capped pet deposit or stipulate that pet damage insurance must be held by any tenant wanting to keep a pet or pets, and is currently backed by 35+ organisations and 40+ MPs/Peers.

NRLA's former Deputy Director of Policy & Research, the late and much respected John Stewart, was a significant early contributor to and exponent of the report, the full version of which can be read here.

Timothy Douglas, Head of Policy and Campaigns at Propertymark commented: “Many renters are pet owners, but due to the Tenants Fees Act which caps security deposits, letting agents and their landlords are no longer able to fully mitigate the additional risks associated when letting their property to tenants with pets.

“We hope that the responses collected from this survey will strengthen our calls for changes to current rules and that the UK Government will explore options that incentivise landlords to rent to more people with pets.”

Jennifer Berezai, AdvoCATS co-founder, said: “We know that fear and cost of pet damage is one of the main barriers to landlords accepting pets, and this survey will give a better understanding of the reality of those fears, and how they compare to other causes and costs of damage. These questions haven't been asked before, and the answers will give us a unique insight into landlords' experiences."

Chris Norris, Policy Director for the National Residential Landlords Association, adds: “We understand the importance that pets have for many renters, especially those wanting companionship. However, the system at present does not allow the true heightened risk of pets to be reflected in deposits. We encourage landlords to complete this survey as we work to ensure there is sufficient confidence to rent to tenants with pets.”

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