From 1 December 2010 the Hanley will be outsourcing its entire valuation process to Gateway. Gateway manages a nationwide network of affiliated firms of Chartered Surveyors, alongside its own “in-house” surveying business, Sonas Surveyors.
David Lownds, head of risk at the Hanley said:
“Following a robust review of our valuation requirements, the Society is delighted to have selected Gateway as its new panel manager. The careful management of our valuation process is a crucial and an integral part of our mortgage lending business, and we were particularly impressed with Gateway’s attention to detail and its commitment to risk management.
"The senior management team at Gateway is highly experienced and well respected within the industry for its focus on quality and service delivery.”
Mel Kettle, director, client services at Gateway, commented:
“We are delighted to have been chosen by The Hanley to provide its valuation and panel management services. We are a director-led business that is committed to providing an exceptional level of service. Our growth over the past twelve months has been impressive and is down to the hard work of our team and our “can do” approach to our clients’ requirements.
"The Hanley is an important client to us and our appointment reflects the progress we have made in becoming a major provider of panel management and valuation services to the UK lending industry.”
