"This is an exciting evolution of UTB’s offering and service proposition to mortgage and bridging intermediaries which will deliver significant benefits to brokers and customers and drive future growth"
- Mark Stokes - United Trust Bank
United Trust Bank (UTB) is combining its mortgages, buy-to-let and bridging teams into a single division as part of a strategy to strengthen its offering and expand its presence in the market. The new unit will be led by Buster Tolfree (pictured), who has been with the bank for 11 years.
Digital investment and broker support
As part of the restructure, UTB will increase investment in digital systems to deliver faster, more efficient processes. Once fully implemented, brokers will be able to submit residential mortgage, BTL and bridging proposals through a single portal, which the bank says will create a smoother experience.
Sales teams across the mortgages and bridging areas will also work more closely, with a focus on developing broker relationships. UTB plans to use closer links between buy-to-let and bridging to capture opportunities where bridging business typically transitions to a BTL mortgage.
Organisational changes
Further appointments are expected to be announced in due course. UTB also confirmed that Sundeep Patel will be leaving the bank to pursue new opportunities.
A strategic evolution
“This is an exciting evolution of UTB’s offering and service proposition to mortgage and bridging intermediaries which will deliver significant benefits to brokers and customers and drive future growth,” said Mark Stokes, chief commercial officer at United Trust Bank. “We will continue to compete at the highest levels on service and price and ensure our business is scaled to meet growing demand and underlines why United Trust Bank is an award-winning bank.”
