Designed to assist intermediaries wishing to offer fee-based advice under the new RDR regime, Voyant also gives advisers immediate access to a comprehensive client servicing solution to help evidence ongoing regular fees and/or trail commission.
Voyant first entered the UK market in June 2009 with the launch of the Voyant Adviser Suite, now one of the fastest growing adviser technology solutions for specialist financial planners.
As part of their use of Voyant@Home, advisers and their clients also have access to Voyant Snapshot – a web-based service which allows clients to see their entire portfolio on one screen and compare their current asset values with their original and projected future valuations. This allows advisers to provide informative quarterly updates and clients to check their plan progress at their convenience.
Bob Freeman, vice president of Voyant UK explains:
“Financial advisers now have a new way to work with, educate, collaborate, and provide peace of mind to their clients. Following the terrific feedback we received from many of our pilot adviser users who tested Voyant@Home with their clients, we are really pleased to be able to announce its official launch.
Freeman continues:
“Particularly with the growing TCF requirements which advisers now face, the ability to be able to give clients greater freedom and work more interactively together with them can only enhance the quality of professional financial advice.”
‘Voyant@Home’ Module - Key Features & Benefits:
- Educational benefits: clients feel more involved in the planning process which can make for better understanding of their financial situation and a stronger commitment to their plan of action, and a better appreciation of the services provided by the professional adviser
- In all use cases, advisers are able to see the results of their client’s use of Voyant@Home, supporting communication, understanding and integrity
- Integrates Voyant Snapshot service – giving clients complete one-window views of their portfolio as well as past and future planning and scenarios
- Supports adviser clients with extensive plan options: holistic plans, cashflow plans, financial life plans, tax efficiency plans, and asset management plans
- Clients can use Voyant@Home as their initial fact find, instead of filling out long paper forms – enhancing accuracy and encouraging full disclosure
- Clients are able to see the initial results of their data entry by viewing interactive charts and graphs - while advisers are no longer burdened with the duty of data entry and can focus on delivering professional advice
- Simple wizard-based user interface
- Allows clients to explore ‘what if’ scenario plans, comparisons and lifestyle stages and event planning
- Based on an easy to use drag and drop model, for example to build timelines of important life events and goals
- Completely customised for the UK market, with all the most up to date tax calculations, contribution limits, lifetime allowances, annuity payouts etc
Freeman explains:
“Advisers using Voyant Adviser simply invite their clients to take part by secure email access using the new Voyant@Home service module. There are lots of options for how they choose to work with their clients, but for example, they could start by building an initial plan and use Voyant@Home to support the data completeness and accuracy parts as well as to provide a collaborative plan review and discussion. But of course there is also the option for individuals working from the comfort of their own surroundings to review their plan and add missing data, as well as try out different planning scenarios for themselves.
Freeman continues:
“Common scenarios clients play with include retiring at different ages, altering their expenditures, having additional children, choosing to send their children to state or private schools, and making other family decisions they might not feel completely comfortable discussing straight off with their advisers. Often clients add additional data to their plan not previously disclosed on the paper fact finds including additional assets, debts, and expenses as well as future goals, which can be extremely helpful to ensure regulatory adherence.”
