Spicerhaart operates the largest independently owned estate agency chain in the UK with mortgage consultants in every branch offering Independent advice.
The new system will enables advisers to generate a conveyancing quote, send the instruction electronically, according to pre-set allocation rules, directly into the solicitors’ system which removes the need for any re-keying of information. As the conveyancer progresses the case, milestone updates are automatically passed through the system back to Spicerhaart.
Lucian Pollington at Spicerhaart said:
“We are constantly looking for new ways to develop the service we offer our customers and recognise that huge opportunities exist by harnessing new technology. We approached the Charlbury Group to build a system which would enable advisers in our branches to source conveyancing quotes at the point of sale and be able to instruct from a panel of solicitors.
"This supports the house sale process and adds value by putting a buyer in touch with a professional conveyancer. Furthermore, the system allows us to track cases and monitor milestones which help us ensure that the case is progressing and we’re offing an exceptional service.”
Paul Duckworth, director at The Charlbury Group said:
“Spicerhaart already have mortgage consultants in every branch offering independent advice and they are now expanding both their distribution and the products and services that they offer.
"For those people not familiar with the home buying process this new system allows the adviser within Spicerhaarts’ branches to offer a one stop shop and provide buyers with an end to end service.”
