RBS customers banned from using rival ATMs

The Royal Bank of Scotland’s have an announced a decision to stop its basic bank account customers from using ATMs operated by rival high street banks.

Related topics:  Property
Warren Lewis
18th August 2011
Property
Basic bank account customers will only be able to withdraw money from RBS, NatWest, Morrison's and Tesco cash machines, or over the counter at the Post Office.

Marie Burton, financial inclusion expert at Consumer Focus said:

"This is a kick in the teeth for many of RBS’s most vulnerable customers. We would call on RBS to re-consider this move which will exclude its basic bank account holders from using the majority of the UK’s free cash machine network.

"Although there are still nearly a million people without bank accounts, the banking sector has been working hard to steadily reduce this figure. Short-sighted moves like this will only help to reverse the good work that has been done. 

"People living in rural areas deserted by bank branch closures may not have the option of other ATMs nearby."
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