"Landlords want to comply and continue providing good quality homes, but achieving this will depend on having clear, consistent and practical guidance"
- Lisa Steele - Paragon Bank
Landlords are largely aware of the upcoming Renters’ Rights Act, yet many remain uncertain about how the changes will operate in practice. This highlights a need for more practical guidance and targeted support as the legislation takes effect.
Research by Paragon Bank involving over 500 landlords found that 98% are aware of the Renters’ Rights Act, reflecting extensive media, political, and industry coverage.
Despite this high awareness, understanding of the Act is limited. Nearly three‑quarters (73%) of landlords say they are unsure about some or most aspects of the legislation, while just over a quarter (26%) feel they fully grasp the details.
Although around 75% of landlords consider themselves broadly prepared to comply with the new rules, six in 10 acknowledge they will need extra help to do so effectively.
Landlords most often request clear explanations of how the rules will work day-to-day, including compliance steps and eviction processes. They also seek updates on potential legislative changes, guidance on energy efficiency requirements, and access to practical templates for tenancy agreements and notices.
Many landlords value expert support through helplines, webinars, or training sessions that explain how to adapt to the new framework.
To assist landlords and brokers, Paragon Bank has launched a dedicated RRA Hub offering guides, insights, and podcasts related to the Renters’ Rights Act.
Lisa Steele, lending director of mortgages at Paragon Bank, commented on the findings: “While it is encouraging to see such high awareness of the Renters’ Rights Act, our research shows many landlords are still grappling with how the changes will work on the ground.
“Landlords want to comply and continue providing good quality homes, but achieving this will depend on having clear, consistent and practical guidance. This is something Paragon is working to provide, having already set up an RRA hub on our website. Here, brokers and landlords can find a range of resources such as guides, checklists, expert insight and a podcast. This will be updated in line with the implementation of the Act and when more information is published by the Government."
“A well‑functioning private rented sector depends on regulation that works for both tenants and landlords. Ensuring landlords fully understand their responsibilities will be critical to delivering the intended benefits of the reforms, while avoiding unintended consequences such as reduced supply or uncertainty among responsible investors.”
