Persimmon and Redrow to reopen sales offices today

Property Reporter
15th May 2020
construction 7

Volume housebuilder, Persimmon, will reopen its sales offices and show homes in England today, with Redrow following suit next week.

Following updates to coronavirus regulations earlier this week, the firms will join Taylor Wimpey in reopening their physical sales operations.

Persimmon said it would practice “strict new social distancing” within its sales offices and show homes, introducing additional hygiene measures all “fully compliant” with the latest government guidance. Initially, all consultations must be pre-booked.

During the eight weeks to May 10, the company achieved 1,351 gross private sales reservations and 1,300 legal completions.

Redrow will reopen its sales operations on May 18 with viewings and meetings also by appointment only.

The business gave some detail of the measures it would undertake to ensure consultant and customer safety. Customers will be encouraged through signage to remain in their car in an allotted space until they are called into the sales office.

Redrow said that in sales centres consultants would be behind a protective screen. Keeping two metres away at all times, consultants will guide customers through any documentation via iPads connected to TV screens, allowing customers to view imagery and plot availability without handling documents or tablets.

Customers will visit show homes unaccompanied, with hand sanitiser available throughout sales centres. “A thorough cleanse will be performed after each appointment,” Redrow said.

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