Estate agent unveils secret concierge service

Barton Wyatt, the Surrey estate agency, has been offering a secret concierge service to their clients since 1965.

Related topics:  Property
Warren Lewis
2nd October 2014
Property

Designed to fulfil the needs of international royal families, non-doms, celebrities and high net worth individuals who wanted more than "just an estate manager".

Over the past five decades, Barton Wyatt has further honed and developed this discreet and specialised service and today they launch their service under the name of Private Office as more and more clients seek this type of assistance.

James Wyatt, Partner of Barton Wyatt and Head of Private Office, explained:

"We have been fulfilling a concierge facility for clients for fifty years but as demand has risen, we felt it was time to give the service a separate identity and more credence.  

"Our clients include those who hold properties all over the world but may only use their Surrey homes for one or two months of the year, whilst others may visit at weekends.  Some live here all the time but want to enjoy their own time to the maximum. We sit in the background of these luxurious lifestyles ensuring that homes and households continue to run seamlessly whilst the client is here or away."  

The Barton Wyatt Private Office offers a fully bespoke and customised service for clients including recruiting and managing household staff, organising social gatherings and taking care of household maintenance.

James Wyatt continued:

"Wentworth and the surrounding area has a unique set of families who live here; many are from overseas, often of high standing or famous but almost exclusively they are all very wealthy.  With wealth comes very high expectations and offering the Private Office is not something that we have taken lightly. Our staff must have exemplary customer service skills and an in-depth knowledge on how to make things happen seamlessly.  Thankfully I have no hesitation in stating that we hold these skills and are looking forward to taking on more clients to assist them with running their households."

Needless to say the sky is the limit when it comes to the services on offer to members of Private Office.  Time is often short for the rich jet set and despite an army of staff, having someone on the ground at the Surrey country mansion enables better planning and organisation.  It is hard to organise dinner for 20 from Malibu or a champagne reception with a string quartet from Dubai.  But with Private Office no job is too hard, the team have the know-how and the savvy to be on hand to make things happen on time and as requested.

Wyatt said:

"Clients sometimes need assistance with interior design which will all come under the Private Office banner.  We are highly experienced with applying for planning for new extensions, assimilating quotes and ensuring work is carried out to the highest standard.  We create new bathrooms and kitchens, re-design any room in the house, select new curtains, carpets and often furniture for our clients.  No job is too big or too small."

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