The study revealed that 35% of homebuyers admit to contacting estate agencies either on the phone or online at least once a day. It also found that the average homebuyer registers with three estate agent offices or online services and an extremely eager 12% have signed up with five or more.
The Nottingham’s research highlights the ongoing British obsession with house prices and home buying – around 72% of homeowners admit to regularly looking at houses for sale and prices in their area even if they are not actively planning to sell or buy.
The Nottingham, which offers building society and estate agency services under one roof, believes the research underlines how important expert support is during the home buying process to enable customers to achieve the best possible service whether they are buying or selling.
Su Snaith, Head of Estate Agency at The Nottingham, said: “Home buying and selling has changed in recent years as more online services have become accessible but as this research shows the one thing that does not change is people’s appetite to keep updated of changes to the market. The number of available properties to buy is at an all-time low and it is understandable that some people that are checking with agents every day. It underlines the importance of a strong relationship with your estate agent and is the best way to stay on top of what is a major purchase.
Customers need to find a service which can help them research the market and work for them. At The Nottingham, and our Harrison Murray Estate Agency (part of The Nottingham), there are dedicated sales negotiators who can help find a dream home and specialist sales progressors who will provide support once a purchase has been agreed.”
The Nottingham’s study shows the most common way to research the market for buyers is going online to find average prices. However some buyers are still happy to go to estate agents offices.
