What are the characteristics of a good landlord?

What are the characteristics of a good landlord?
The idea that landlords and tenants can’t get on is a fallacy, as many of these relationships are very positive and are often long lasting

New research by landlord insurer Direct Line for Business debunks the myth that landlords and tenants don’t see eye to eye.

Over two thirds of landlords surveyed said they have a good relationship with their tenants, while 33% believe they are good friends. Only two per cent said they have a poor relationship with their renters, while 15% have no interaction at all, as all communication is handled by a management or lettings agent.

This positivity is reflected in landlords’ view of the buoyancy of the UK rental market. 76% of landlords’ state they feel confident they could fill their property without losing any rental yield should their existing tenants move out in the next six months. 27% of landlords are very confident there would be no void period if their current tenants moved out, meaning they wouldn’t lose any rental income.

Christina Dimitrov, Business Manager at Direct Line for Business, said: “The idea that landlords and tenants can’t get on is a fallacy, as many of these relationships are very positive and are often long lasting. Having a good relationship with your tenants is beneficial as they will be more likely to flag problems with the property quickly, enabling the landlord to arrange for a swift repair and therefore minimising inconvenience and expense for both parties.” 


When it comes to the top three traits landlords are looking for in a good tenant paying the rent promptly (58%) is most important; followed by being respectful of the property and its contents (41%) and being clean and tidy (37%).  Signing long-term tenancy agreements (11%) and renewing contracts (8%) rank as far less important than the behaviour of a tenant during the rental period.  

In comparison, research by Direct Line for Business reveals the characteristics tenants appreciate most in their landlord. The top qualities were the ability to respond to issues quickly soon after they arise (69%), asking for a reasonable rent, never unexpectedly or unfairly raising the rent (52%) and drawing up a fair tenancy agreement (37%).

Characteristics of a good landlord

Landlord characteristics

Percentage ranking trait as most important

Always responding to issues quickly soon after they arise

69 per cent

Asking for a reasonable rent and never unexpectedly or unfairly raising the rental amount

52 per cent

Drawing up a fair tenancy agreement

37 per cent

Easy to get in touch with

25 per cent

Being a member of an accredited landlord scheme, such as the National Landlord Association or Residential Landlords’ Association

22 per cent

Maintaining a nicely kept property with good furnishings and amenities

21 per cent

Being open to suggestions, such as allowing pets or replacing or upgrading furnishings or amenities

12 per cent

Giving me the freedom to add my own personal touch to the property

9 per cent

Keeping me up-to-date with any changes that may affect me or my lease

8 per cent

 Christina concluded: “Overall, the most important quality for landlords and tenants is the ability to be open, honest and fair. Maintaining a good relationship between renter and landlord is vital to a harmonious tenancy.”

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Scott Garnet 06 Nov 2017

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richardrawlings
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Kelvin Lloyd 09 Oct 2017

IT is up, to the Planners. If they will only give permission for bungalows on certain (suitable) sites, they will be built.

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maggie swift
maggie swift 09 Oct 2017

It's just the beginning of the shocking rise.

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maggie swift
maggie swift 09 Oct 2017

I have recently read that the bungalows can provide social housing for elderly residents in London.

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Update! Worst company I have ever dealt with. Undervalued a Cambridge property by over 100k, wont take on any evidence of valuation including a RICS valuation done 3 years ago for the very same value...

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Paul Edwards
Paul Edwards 27 Sep 2017

Its nonsense articles such as this that make it harder to get clients to realise just how difficult the market is out there. When you see Rightmove and there are more 'price reduced' then 'new' most days...

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Tom Allen
Tom Allen 20 Sep 2017

Absolutely agree with you!

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A sharp correction would be a less dramatic expression to use. That is already underway in certain sectors in Reading where I practice as Chartered Surveyor

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Identity theft is a thread for any profession. So,people should stay alarmed. I once take help from a letting agent and came to know that letting agents are taking every precaution to prevent fraudulent...

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We have seen a surge in instructions over August and that should continue into September too.

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