Top tips on finding and keeping great tenants

Top tips on finding and keeping great tenants

As renting becomes ever more popular, as many as 10 applicants can chase every home. With so many potential tenants to choose from, it can be very difficult to select the very best.

James Davies, CEO of self-service lettings agency, Upad, has utilised his years of landlord experience to provided you with his top tips on finding and keeping great tenants.

1. Better properties attract better tenants

First and foremost, better properties attract better tenants. The better your property, the more you can be choosy about the quality of your tenants. Some characteristics of high-demand properties that really guarantee a great tenant are properties that are close to transport links (ideally walking distance in cities) and properties that are near hospitals, universities and major office parks which will provide a constant flow of professional tenants. Other characteristics include a clean, tidy property with reasonable fittings and neutral décor combined with great services including Wifi, cable TV and a Cleaner.

2. Good presentation
 
How you present your property is integral to finding a great tenant. If you want to secure a quality tenant you must ensure that you have great photos.  Get professional ones done so you can use them constantly. With poor or absent photos, expect a 75% drop in tenant enquiries.

Meanwhile, when showcasing your property why not add a floorplan? Nowadays, floorplans are becoming standard among professional landlord properties and show tenants that you know what you're doing. You can expect a 52% increase in tenant enquiries with a floorplan.

3. Manage your own viewings

One of the best ways to guarantee a great tenant is to manage your own viewings and we at Upad allow you to do just that. You know your property better than everyone else and with your knowledge you can extol the property's virtues and emphasise the positives. You are also likely to be more flexible than a lettings agent when it comes to evening and weekend viewings, increasing your chances of finding the perfect tenant.

Indeed, showing tenants around your rental property is your chance to get a glimpse of the people who may (or may not) be renting your property. It's no substitute for all the proper screening and referencing but it's a good opportunity to engage your landlord instincts. If you meet the tenants up-front, it's often simpler to build a robust long-term relationship.


4. Lets with pets

Consider letting to tenants with pets. The Dogs Trust praises the virtues of lets with pets. They claim that not only will permitting pets increase the demand for your property but you'll also attract a better class of tenant. They further suggest that tenants with pets stay longer because they know how difficult it is to find an understanding landlord. A shocking 54% of pet owners have never been able to find a suitable rental property that's pet-friendly."

5. Consider LHA tenants

I am a big fan of LHA (Local Housing Authority) tenants regardless of what others might think. Generally LHA tenants last twice as long as private tenants; those with families often stick around longer and in my opinion look after properties better than young professionals because they see the property as a 'home' rather than a place to crash."

6. Don't be a paper chaser

The best way to ensure that you won't be chasing after your rent is to avoid listing where the quality of the tenant is unknown. If your property is advertised on professional sites such as Rightmove, FindaProperty and Zoopla then the quality of tenant tends to be higher - a professional channel for a professional tenant so to speak. Of course, free sites mean you don't have to pay for advertising but you may pay at a later stage in extended void periods, property repairs or lose out because of rental arrears if you don't tread carefully.

How to keep great tenants?

If you treat your tenants well, they are more likely to respect you, treat the property with care and stick around longer. By treating well I mean taking care of repairs quickly and include fittings and items which make the property desirable to live in.

A good relationship between landlord and tenant is essential to a happy tenancy. You don't have to be best buddies (although you can be if you want) but a respectful and amicable connection will go a long way. Why not try these simple tips to help build the perfect relationship?

Leave a bottle of wine in the property as a welcome gift on moving-in day.

Don't buy cheap furniture that you know will only last for a year. It will soon look decrepit.

Update the property throughout the tenancy. Why wait until they leave before springing for a new rug?

Leave your tenants alone. They have the right to quiet enjoyment and don't need you knocking on the door every other week.

Respect their time. We often hear of landlords who expect their tenants to wait in during the day for trades-people. It isn't their job, it's yours.

Be creative at renewal time. Rather than just putting up the rent again, try giving something back. It might be as simple as a thank-you note for being a great tenant.

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Latest Comments

Oliver Conway
Oliver Conway 18 May 2017

Making a neat inventory is a good idea, but if the seller is not willing to provide it, can the buyer demand it?

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Bertrand
Bertrand 17 May 2017

First step to nationalisation of the private rented sector IMHO. Nanny state poking their noses into things yet again. I object, as a decent landlord, sometimes having to deal with some pretty awful tenants,...

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Izzy
Izzy 16 May 2017

This is such a great a post. I love the detail you've gone into. It's a very useful article for helping those who are looking at deciding which sector they would like to go into! When I first started investing...

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paul burnham
paul burnham 30 Apr 2017

Jeremy Corbyn's pledge that a Labour government would build 500,000 new council houses must electrify the general election campaign. Reliance on markets and the profit motive has brought huge housing-related...

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CommercialTrust
CommercialTrust 28 Apr 2017

Sadiq Khan?s announcement of an online database of landlords and letting agents who have been convicted of housing offences, appears on face value to be a variation of the already implemented Database

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warren
warren 26 Apr 2017

You're very welcome Mary! Glad you enjoyed them :)

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Mary Ward
Mary Ward 26 Apr 2017

Thank you for the wonderful ideas. First impressions can make or break a deal. It's sadly that many homeowners drop the kerb to create an off-street parking space.

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Tony Gimple
Tony Gimple 14 Apr 2017

I'm not at all surprised that so many landlords are still confused about what the tax changes really mean and how it will affect them. In particular, the blind rush to incorporation is leaving landlords...

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MH
MH 13 Apr 2017

You are right that the bank holidays are going to be spoiled in looking for the properties. But people who want to sell their property and looking for the better relocation, they can get benefits of this...

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bnellyb
bnellyb 08 Apr 2017

There will be an exodus of private landlords over the next 5 years as tax changes take effect, private landlords provide an important service to the rental market, why do housing associations and councils...

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Fred Cassman
Fred Cassman 07 Apr 2017

"Make it look like you are at home": often people forget this and share on facebook their location!

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jared townsend
jared townsend 05 Apr 2017

It'll be interesting to see how & if the Government's asset sale regarding mortgages helps

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