Tenants cause a third of landlords stress

Tenants cause a third of landlords stress

A new report from property management specialists, London Shared, has uncovered the truth about the demands placed on landlords by their tenants and the struggles they face.

According to the survey, a third of landlords polled discovered the full-time nature of the role more stressful than they initially thought it would be.
 
The research, which polled 500 British landlords, found that the job of a landlord in today’s Britain is far from easy, with almost eight in 10 (76%) landlords stating their tenants do not understand their own responsibilities as renters, and cause one in 10 (10%) landlords to develop anxiety issue due to their tenants' behaviour.
 
For many landlords, the demands of their tenants means they are on-call for 24 hours of the day, with over a third (34%) of landlords receiving calls in the middle of the night from renters, with minor issues for call outs ranging from unblocking drains (23%), lost keys (19%) and changing a light bulb (13%).

Top five minor issues landlords are called out for

1. Unblocking the drain (23%)
2. Lost keys (19%)
3. Turning on the heating (14%)
4. Changing the light bulb (13%) // Changing a fuse (13%)
5. Mowing the lawn (7%)


The role of today’s landlord can not only be time-consuming but it’s also complicated. Indeed, when looking at the demands placed on landlords, tenants’ stresses and requests are only part of the picture. The ever changing property market and complex regulations mean that 43% of landlords are unclear on what their current responsibilities are when it comes to repairing their property.

And, despite a surge in recent years in the number of landlords turning their properties into HMOs[1], only a quarter (24%) of landlords are clear on their legal responsibilities for adequate HMO licensing, and their need to apply for an HMO license (18%).

The survey further revealed that landlords are spending an average of 11 hours a month managing their property, and 83% spending of up to £5000 per year on property repairs for their rental home.

The research suggests that a major source of landlords’ stress is likely due to the fact that 40% are receiving their rental payments late. Of those receiving late payments, almost a fifth (18%) have ended up defaulting on their own bills.

Additionally, when looking at those that have received late or missed payments from tenants, a further one in 10 (11%) are unable to pay off their existing debt, and 6% have even had to take their children out of school (6%) as a result. An additional one in five (22%) have also undergone a costly court process to obtain the money owed to them by tenants.

The survey findings highlighted that many landlords are dependent on their rental income to pay off their mortgage (50%), children’s school fees (13%), and renovate their rental property (23%).

Indeed the research reveals that some tenants are causing such severe problems for landlords that a quarter (24%) have had to serve a notice to their tenants. Of those who have had to serve notice to troublesome tenants, the main reasons cited were rent arrears (69%), damages to the property (44%) and inappropriate behaviour (24%). Further reasons include subletting without consent (18%) and using the property for illegal purposes (11%).

Yet despite it being illegal to live in the property once the eviction warrant is served, 44% of tenants who had been served the warrant refused to leave, with the process of eviction taking between 6-8 weeks (25%) causing a huge amount of financial pressure on landlords. As a result of the pressure, 13% of landlords wish their property was managed by someone else.

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Latest Comments

Paul
Paul 25 May 2016

Estate agents are pathetic when it comes to fees. They have this 'I had to do it at 1% because that's what the others were quoting' mentality. We are the most expensive agents in our area, charging double...

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HMO Midlands Landlady
HMO Midlands Landlady 24 May 2016

Tenants disappearing into the night is common from shared houses ( licensed and un-licensed HMO's) often when they owe considerable rent- they remove all their possessions, leave key in room and tell other...

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CommercialTrust
CommercialTrust 20 May 2016

With the bulk of the market controlled by large developers, profit rather than necessity determine the pace at which homes are built. There are hundreds of thousands of plots that have planning permission...

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Johna
Johna 20 May 2016

"Easier said than done" is what I would say. Of course, it would be more than great to have more in quality and affordability, but I do not trust talk anymore.. What is said is not what is happening.

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Johna
Johna 20 May 2016

in my humble opinion being fair like THE most important! I myself have had bad experience with unfair landlords... not to mention that I know how to do a proper end of tenancy cleaning since I am a fantastic...

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richardrawlings
richardrawlings 18 May 2016

NB - even if we doubled our commission levels in the UK, we'd still be by far the cheapest agents in the entire world.

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Agent_PeeBee
Agent_PeeBee 18 May 2016

Clueless. Someone needs to take these people's computers away from them so they can do no more harm than they already have.

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richardrawlings
richardrawlings 18 May 2016

Nonsense! The cost of selling a house nowadays has little bearing on the fees charged. Don't believe your own spin on this. Fees have spiralled down to pathetic levels in areas where weak agents have allowed...

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Simon Oliver
Simon Oliver 16 May 2016

The best solution is to buy a property that has built-in income generating potential: a nice house with a couple of gites in the grounds is a good start. In France, the rune of thumb is that one 2-bedroomed...

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WPD
WPD 12 May 2016

I suggest the answer is to have the notary system being one legal person who represents both parties. Having experienced it a couple of times in France it was a dream compared to our dysfunctional system....

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warren
warren 03 May 2016

It's enough to make me weep into my Pimm's :(

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james anderson
james anderson 03 May 2016

The sad demise of the croquet lawn...

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