TSB announces direct and intermediary distribution team merger

TSB announces direct and intermediary distribution team merger

TSB has announced today that it is to bring together its intermediary and direct mortgage distribution teams following the growth of both divisions over the last year.

TSB says that merging the divisions under one roof will encourage the sharing of best practice by ensuring customers are given the same service whether they choose TSB through a direct route or via an intermediary.

Roland McCormack, who has been appointed Mortgage Distribution Director, will lead the newly formed distribution channel.

He has appointed TSB Partners, Andy Sykes and Beverley Bradford, as Head of National Accounts and Head of Intermediary Performance respectively to continue driving TSB Intermediary.


Roland McCormack said: “Andy and Beverley have done a fantastic job over the last few years working exceptionally hard to support the launch and growth of TSB Intermediary. I am proud to say we have such great Partners in our business which is why we are able to look to our people first when opportunities arise.

Our aim has always been is to ensure we align our intermediary position with our direct mortgage offering as we want to ensure that our customers are getting the best service regardless of which avenue they take to join TSB. Merging our distribution divisions and encouraging the sharing of knowledge and best practice can only be a good thing for customers and will stand the TSB mortgage business in great stead for the years ahead.”

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AbbieP.
AbbieP. 22 Jul 2016

"While house prices in the most expensive eleven boroughs have declined values in the cheapest eleven boroughs continue to rise" - not a nice way to even out the price range. London is overrated as it

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AbbieP.
AbbieP. 21 Jul 2016

And try to profit from your decisions, I may add

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CommercialTrust
CommercialTrust 19 Jul 2016

Retirement investment has always been one of the biggest draws of buy to let. And the buy-to-let demographic is, on balance, older. (Over a third of our applicants are over 50 at the time of application.) It...

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Forrest Wheatey
Forrest Wheatey 11 Jul 2016

I find the time perfect for ever home-owner wannabe. Prices should slowly, but steadily drop, at least for the inner buyer. Making it harder for outsiders to buy properties (the whole Brexit thing means...

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property guru
property guru 11 Jul 2016

Why should Ajay even have to be looking for it. It should be public knowledge. Why is not just publish each years and to were it is and be AUDITED. Accountability.

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property guru
property guru 11 Jul 2016

Surprise suprise

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CommercialTrust
CommercialTrust 30 Jun 2016

This is great news for buyers and investors in a period of significant uncertainty. The 10-year buy-to-let fix at 3.99% in particular is excellent, a clear 100 bps ahead of the nearest competition. Though...

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Lee
Lee 30 Jun 2016

Let's see what happens to north-east property prices when Nissan announce they're leaving.

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DmitriKara
DmitriKara 29 Jun 2016

I just read another article about eviction rising and this was exactly what was on my mind, Housing has become "cat and mouse"...

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DmitriKara
DmitriKara 29 Jun 2016

I am really not surprised. I've seen one too many impudent tenants and in my humble opinion renters have one too many privileges and options to abuse heir landlord in so many ways...

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DmitriKara
DmitriKara 29 Jun 2016

There is still so much uncertainty and I will surely step back and see what's happening before I could make any decisions on my end.

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ChristinaReedUK
ChristinaReedUK 20 Jun 2016

I don't understand why it's always a war between the two sides. Either, way the landlord is probably keeping a detailed inventory and will see the changes you've made. I just don't understand why there...

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