In the Spotlight with Darren Pescod

In the Spotlight with Darren Pescod

In The Spotlight

We caught up with Darren Pescod, MD of The Mortgage Broker

1. Why did you set up The Mortgage Broker?

I set up The Mortgage Broker after having been in the finance industry for most of my life. I started work as a teenager at the Prudential, collecting premiums on the door, then moved into the stock markets from 1995 – 2001. I then joined my family’s IFA business and in 2002, I decided that I wanted to go out on my own and concentrate on mortgages. My biggest driver was that I had always wanted to start, run and grow my own business, believing that with exceptional customer service (which was something I had experienced whilst living in South Africa and what I felt was missing in the UK) would make the difference in growing a successful business.

2. What does The Mortgage Broker offer IFAs and landlords/investors?  

We offer expert advice in the minefield of the BTL market, with expert knowledge on the various investment choices a landlord may have eg an HMO / multi let / student let or standard investment purchase and growing of a portfolio. With the lender knowledge and relationships we have, we can be confident that we can find the best value lender for the investor, as there are many quirky bits of criteria that a landlord may miss.  Within all of this advice, we also offer our award winning customer service meaning the investor (and IFA) are kept up to speed with the process of their application (now everyone says they do this, but we have 1,000’s of customer tstimonials to back up service up) and with just one complaint in over 10,000 mortgages completed. The last complaint being in 2005, so we have a 99.9% customer satisfaction record – unheard of in customer services.

For IFA’s – We also pay them a referral commission, so they get something rather than letting their client go to a competitor, with the risk that this brings of losing the client to another IFA and therefore potentially losing all the business the IFA has written in the past.
 
3. What makes The Mortgage Broker different from competitors?

(a) Knowledge – we meet with lenders on a weekly basis at our head office, where the advisers spend quality time going over the niches that each lender has.  It is these niches and criteria differences between lenders that allows us to offer solutions to the majority of clients, where they may have been let down by a previous broker or their own bank / building society. (b) Customer service (as mentioned above) 1,000’s of testimonials and a 99% customer service record. When clients deal with us, they speak to two people only, their mortgage adviser and their dedicated administrator.  Clients have direct contact to the two people dedicated to looking after them and their application.


4. What do you see as the major challenges for the property market in 2017?

The buy-to-let market will be tough again with the increase in stamp duty and the increased rental calculations that lenders are using. This market is likely to decrease significantly for these reasons. The residential market will stay at similar levels to the past year, due to the interest rates remaining low. A levelling of house prices, or a marginal decrease in house prices would be welcome.

5. What do you love and hate about the property market?

Love helping people, love receiving client testimonials to show we are doing the job the way it should be done, love providing solutions to people who have been let down, as this provides job satisfaction. Hate the historic cyclical nature of property prices, as it is a future concern for the business effecting everything that we do.

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Latest Comments

Kelvin Lloyd
Kelvin Lloyd 09 Oct 2017

IT is up, to the Planners. If they will only give permission for bungalows on certain (suitable) sites, they will be built.

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maggie swift
maggie swift 09 Oct 2017

It's just the beginning of the shocking rise.

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maggie swift
maggie swift 09 Oct 2017

I have recently read that the bungalows can provide social housing for elderly residents in London.

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zoe glover
zoe glover 05 Oct 2017

Update! Worst company I have ever dealt with. Undervalued a Cambridge property by over 100k, wont take on any evidence of valuation including a RICS valuation done 3 years ago for the very same value...

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Paul Edwards
Paul Edwards 27 Sep 2017

Its nonsense articles such as this that make it harder to get clients to realise just how difficult the market is out there. When you see Rightmove and there are more 'price reduced' then 'new' most days...

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Tom Allen
Tom Allen 20 Sep 2017

Absolutely agree with you!

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RyanGeo
RyanGeo 18 Sep 2017

A sharp correction would be a less dramatic expression to use. That is already underway in certain sectors in Reading where I practice as Chartered Surveyor

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sean benton
sean benton 01 Sep 2017

Identity theft is a thread for any profession. So,people should stay alarmed. I once take help from a letting agent and came to know that letting agents are taking every precaution to prevent fraudulent...

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Mark N.
Mark N. 30 Aug 2017

We have seen a surge in instructions over August and that should continue into September too.

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Chris
Chris 30 Aug 2017

Unfortunately, all the legislation bears its force on Landlords and ignores, naively, the effect of Rogue Tenants on the ability of landlords to keep houses in repair and offer properties for rent at reasonable...

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Christian Donovan
Christian Donovan 18 Aug 2017

The write-down on house values, combined with the fall in the GBP saddled the fund?s property portfolio with a 1.4% loss in the second quarter. The shocking amount of $240 million.

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Samantha Goodman
Samantha Goodman 11 Aug 2017

Interesting point of view.

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